Terms of Use

These Terms of Use ("Terms") govern your access to the Asovera website and your purchase or use of Asovera Complete, the Asovera Theme + Plugin plan, official downloads, updates, support, and related services.

Asovera is a product of Supremenova Ltd., a company registered in Nigeria with CAC number 8747386 and registered office at 6 Grace Street, El-Salem Estate, Abuja, FCT, Nigeria. By ordering, activating, or using Asovera, you agree to these Terms. If you act for an organization, you confirm that you have authority to bind it.

You must be at least 18 years old and legally capable of entering a contract. Businesses and individuals may purchase Asovera, but anyone operating an online store is responsible for complying with the laws applicable to that store, its products, customers, taxes, marketing, and data processing.

Asovera Complete is intended for customers starting or rebuilding an online store. The plan includes a branded WordPress and WooCommerce website, the agreed domain and managed hosting for the paid period, SSL, setup, Asovera’s theme and e-commerce plugin, feature updates, store support, backups, and ongoing technical maintenance within the plan scope.

Asovera Theme + Plugin is intended for an existing WordPress website. The customer retains responsibility for its own domain, hosting, WordPress installation, content, products, backups, security outside Asovera’s components, third-party plugins, and general website management. Support covers Asovera’s theme and plugin rather than unrelated hosting or custom-development work.

Your order confirmation and any agreed statement of work form part of these Terms and will control if they expressly describe plan-specific deliverables or timing differently.

An order is accepted when we confirm it or begin the agreed work after receiving the required payment. You must provide accurate information, suitable content, approvals, access, and decisions reasonably needed to deliver the service. Delays in receiving these items may move an estimated setup or delivery date.

Any delivery date is an estimate unless we expressly agree in writing that it is guaranteed. Material changes requested after work begins may require a revised timeline or additional fee, which we will disclose before performing the additional work.

Prices, billing periods, currencies, and included features are shown at checkout or in your written order. You authorize the selected payment provider to process the payment you initiate. Payment providers may charge their own transaction, currency-conversion, or processing fees.

Asovera does not charge a commission on sales made through a merchant’s store. The merchant’s selected payment provider may charge separate processing fees. You are responsible for taxes, duties, and charges applicable to your purchase or store unless the law requires us to collect them.

Asovera plans renew manually. We will not automatically charge you for another period. To continue receiving the plan’s services after the paid period, you must complete the renewal payment communicated to you.

If Asovera Complete is not renewed, managed hosting, domain arrangements, maintenance, backups, support, and updates may end at the conclusion of the paid period. We will provide a reasonable opportunity to request an export of store data, subject to outstanding obligations and the retention terms in our Privacy Policy.

If Theme + Plugin is not renewed, installed features and content remain available, but official updates, protected downloads, and support entitlement end after any stated grace period. The Asovera theme and plugin must remain installed and active for Asovera-specific designs and features to function.

You may cancel at any time. Because renewals are manual, cancellation prevents service from continuing after the end of the period already paid for unless you request earlier termination. Amounts already paid are handled as follows:

• Before setup begins: you may request a refund, less any clearly disclosed non-recoverable payment or third-party costs already incurred.
• After setup begins: any refund will be calculated after deducting completed work and non-recoverable domain, hosting, licence, payment-processing, or other third-party costs.
• Completed and accepted work: payments are normally non-refundable for a change of mind.
• Failed or materially defective service: we will correct or reperform the affected service, or provide an appropriate refund where required by applicable law.

To request cancellation or a refund, contact hello@supremenovar.com with your order details. Nothing in this section limits a consumer remedy that cannot lawfully be excluded.

Asovera Complete may depend on domain registries, hosting infrastructure, payment services, communications tools, WordPress, WooCommerce, and other third-party services. Their availability, policies, and lawful restrictions may affect delivery. We will not add undisclosed charges for a required plan change; if a store outgrows included hosting resources, we will recommend an upgrade before additional charges apply.

Backups reduce risk but cannot guarantee that every version or transaction can be recovered. You should keep independent copies of critical business records and exported content. You remain responsible for third-party accounts or services obtained directly by you.

Asovera is built on open-source WordPress and WooCommerce. As between you and Supremenova, you retain ownership of the store content and data you provide, subject to third-party rights and the licences needed for us to host, copy, back up, maintain, and support the store.

For Asovera Complete, you authorize us to process store and customer data only as necessary to provide the managed service, protect it, comply with law, and perform your documented instructions. You remain responsible for the legality, accuracy, and use of your store content and for providing your customers with appropriate terms, privacy notices, and consumer remedies.

You must not use Asovera to:

• sell or promote unlawful, fraudulent, infringing, unsafe, or deceptively described products or services;
• violate privacy, consumer-protection, intellectual-property, advertising, tax, sanctions, or other applicable laws;
• send spam, distribute malware, interfere with security, probe systems without authorization, or misuse another person’s account or data;
• misrepresent your identity, affiliation, products, prices, availability, or customer rights; or
• place an unreasonable or abusive load on managed infrastructure.

We may investigate credible complaints and take proportionate action to protect customers, other users, infrastructure, or legal compliance.

An active commercial entitlement may provide official downloads, automatic updates, support, premium assets, and use on the number of production domains stated in your order. Activation sends limited site and compatibility information described in our Privacy Policy. It does not send store products, orders, customers, content, or feature-usage analytics.

Expiry does not operate as a remote kill switch and does not delete store data or disable a working public storefront. It ends official updates, protected downloads, support, and other time-limited entitlements after any stated grace period. You may deactivate an installation to release an eligible domain slot.

WordPress, WooCommerce, and distributed open-source code remain governed by their applicable licences. These Terms do not take away rights granted by an open-source licence.

Supremenova retains its rights in the Asovera name, trademarks, logos, original documentation, website copy, designs, hosted services, official release infrastructure, and other materials not granted under an applicable open-source licence. You may not imply sponsorship, resell support or update credentials, share protected download links, or use Supremenova branding in a misleading manner.

Support is provided through the channels and scope stated for your plan. We may require sufficient details, safe temporary access, or steps to reproduce a problem. You must remove access no longer needed after support is complete.

Asovera Complete includes maintenance for the managed store and hosting environment within scope. Theme + Plugin support covers Asovera components and does not include general hosting administration, domain management, third-party plugin repair, malware cleanup unrelated to Asovera, content entry, or custom development unless separately agreed.

We aim to provide reliable services but do not promise uninterrupted availability. Maintenance, security events, third-party failures, internet conditions, legal requirements, or events beyond reasonable control may cause interruption.

We may improve, replace, or discontinue a feature where reasonably necessary. We will provide reasonable notice when a material change adversely affects a paid service, where practicable. We will not materially reduce a prepaid plan without an appropriate remedy required by law or agreed with you.

We may suspend affected access where reasonably necessary for non-payment, a material breach, security risk, unlawful activity, infrastructure abuse, or a valid legal direction. Where practicable, we will explain the issue and allow a reasonable opportunity to correct it before termination, unless immediate action is necessary to prevent harm.

On termination, your right to time-limited hosting, updates, downloads, and support ends as described in these Terms. Provisions that by their nature should survive—including payment obligations, intellectual-property protections, limitations of liability, disputes, and lawful record retention—will continue.

We will perform services with reasonable care and skill and in accordance with any specific criteria agreed in writing. You are responsible for deciding whether Asovera, a particular plan, or a third-party integration is suitable for your business.

To the extent permitted by law, we do not guarantee a particular level of sales, traffic, search ranking, revenue, or business outcome. Nothing in these Terms excludes statutory guarantees, remedies, or other rights that cannot legally be excluded.

To the fullest extent permitted by law, Supremenova will not be liable for indirect, incidental, special, punitive, or consequential loss, or for lost profits, revenue, goodwill, or anticipated savings, arising from Asovera.

Supremenova’s total aggregate liability arising from Asovera will not exceed the amount you paid to Asovera during the 12 months immediately preceding the event giving rise to the claim. This limitation does not apply to fraud, wilful misconduct, or another liability that applicable law does not permit us to exclude or limit.

Any limitation or risk allocation that applicable consumer law requires us to highlight will be brought to the customer’s attention before the relevant transaction is completed.

Please send complaints to hello@supremenovar.com. We will first try to resolve a dispute through good-faith negotiation for 30 days after written notice. If it remains unresolved, either party may propose mediation before commencing court proceedings.

These Terms are governed by the laws of the Federal Republic of Nigeria. Subject to any consumer right or mandatory rule that applies, the courts of competent jurisdiction in Nigeria may determine an unresolved dispute.

We may update these Terms for legal, security, operational, or service changes. The updated version will show a revised date. A material change to an active paid service will be communicated where reasonably practicable and will not apply retroactively where prohibited by law.